Shipping Policy

Shipping Policy

Please read this Shipping Policy (the Terms of Shipping) carefully before using the Art Jameel Shop Marketplace application (the “Application”) and website located at the domain and URL (the “Website”) operated and managed by Art Jameel LLC (Art Jameel Shop) a company incorporated and registered in Dubai with registration number 743215 and whose registered address is offices 1, 2 and 4 Jaddaf, Bur Dubai, Dubai, United Arab Emirates.

  1. These Terms of Shipping govern the terms and conditions applicable to the shipping of all and any goods purchased via the Application (collectively referred to hereinafter as the “items”) to a user having placed an order via the Application (hereinafter referred to as a “Customer”).
  2. The Customer shall be solely responsible for the payment of all and any shipping and delivery fees associated with the delivery of items.  Such shipping and delivery fees shall be communicated to the Customer via the Application.
  3. Delivery of an Item shall only be made to a physical address (subject to the provisions of this paragraph 4) in the United Arab Emirates (“UAE”), (hereinafter referred to as the “Delivery Address”).  Shipping or delivery outside of the UAE is not possible and any order made that is not to a Delivery Address shall be rejected.  Art Jameel Shop will refuse any order where a PO Box or non-physical location (including a physical location that is not possible to deliver to) in the UAE is given by the Customer for delivery.
  4. Transfer of title and risk in items shipped to a Customer shall exchange at delivery to the Delivery Address.  In no event shall Art Jameel Shop be liable for any delays or costs resulting from the End User’s failure to receive delivery of an item at their requested delivery address.
  5.  Returns or exchanges of all and any items shall be attended to in accordance with the Terms of Refund and Exchange.
  6. Amendments to these Terms of Shipping will be posted to the Website and will be immediately effective when posted.  We may update these Terms of Shipping at any time, with or without advance notice.  Your continued use of the Application following the posting of any amendment, modification, or change shall constitute your full and undisputed acceptance of any such amendment, modification or change.
  7. These Terms of Shipping may also be modified by the terms and conditions of a specific supplier for an item you have purchased.  We require you to check the applicable terms and conditions in relation to any items to ascertain if any additional terms and conditions apply.
  8. These Terms of Shipping shall be governed and construed by the laws of England and Wales and any dispute relating to the same shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre.

If you’ve had a bad experience with a product or service, please feel free to contact us at [email protected] or by phone on +971 (0)4 873 9866.


LAST UPDATED 28/10/2020

Art Jameel